Shipping policy

Shipping Overview

At Drone Sky Tech, we prioritize fast and reliable delivery. Orders ship directly from our U.S. fulfillment centers located in California and New Jersey, allowing us to serve customers nationwide with reduced transit times. Shipments are fulfilled using trusted carriers including UPS and FedEx, with USPS utilized for select smaller parcels or PO Box deliveries.

Order Processing Time

  • Most orders are processed within 3–5 business days

  • Orders placed after 12:00 PM Pacific Time may begin processing the next business day

  • Orders are processed Monday through Friday, excluding U.S. holidays

Processing times may vary depending on product availability and warehouse location.

Shipping Carriers

We primarily ship via:

  • UPS Ground / UPS Expedited

  • FedEx Ground / FedEx Express / FedEx 2-Day

For lightweight items or PO Box addresses, USPS may be used when appropriate.

Carrier selection is determined automatically based on destination, package size, and warehouse location.

Tracking Information

Once your order ships, you’ll receive an email confirmation with tracking details.
Please allow up to 24 hours for tracking activity to appear after label creation.

Shipping Rates & Estimated Delivery

Shipping rates are calculated at checkout based on your location and selected shipping method.

Most orders within the continental United States arrive within 2–5 business days after shipment, depending on distance from our California or New Jersey facilities.

Shipping Area

At this time, we ship within the United States only.
International shipping is not currently available.

Signature Requirement

Certain high-value shipments may require signature confirmation upon delivery.
Please ensure someone is available at the delivery address to receive your package.

Lost or Damaged Shipments

Once a package has been handed over to the carrier, delivery responsibility transfers to UPS, FedEx, or USPS.

If your shipment is lost or arrives damaged:

  • Please notify us within 48 hours of delivery

  • We will assist with filing a carrier claim

  • Replacement or reimbursement is subject to carrier investigation and approval

Incorrect or Incomplete Addresses

Please verify your shipping information carefully at checkout.
We are not responsible for delays or losses caused by incorrect or incomplete addresses provided by the customer.

Delivery Disclaimer

We guarantee that every order leaves our warehouse in proper condition and with the selected shipping service. Delivery timelines after shipment are dependent on carrier performance and are not guaranteed by Drone Sky Tech.

Need Assistance?

If you have any questions regarding your shipment, our support team is here to help:
Email:service@droneskytech.com